Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days. After processing, your order will be shipped and you will receive a confirmation email with your tracking information.

Please note: during high-demand periods, processing times may take slightly longer.

Shipping Time

As we work with international suppliers (dropshipping model), delivery times may vary depending on your location.

Estimated delivery times:

United States: 7–15 business days
Europe: 7–18 business days
Other countries: 10–25 business days

In rare cases, delays may occur due to customs, holidays, or carrier issues.

Shipping Cost

Shipping costs are calculated at checkout.
We may offer free shipping promotions from time to time.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking updates to appear in the system.

Multiple Shipments

If your order includes multiple items, they may be shipped separately from different warehouses.
This means you may receive your items in different packages and at different times.

Customs, Duties & Taxes

We are not responsible for any customs fees, import duties, or taxes that may apply in your country. These charges are the customer’s responsibility.

Delays & Issues

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

Customs clearance
Postal service issues
Incorrect shipping information provided by the customer

Incorrect Address

Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses.

Lost or Stolen Packages

If your package is marked as delivered but you did not receive it, please contact your local carrier first.
We are not responsible for lost or stolen packages after delivery confirmation.